netcurmudgeon (netcurmudgeon) wrote,

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Home Depot, how I hate thee

Let me count the ways

OK, I don't hate Dome Depot, per se, but there are a couple of things that the big box stores do that really cheeze me off (beyond their local-business wrecking nature). These came up in the past couple days as I have been researching buying a portable generator for the house.

What is in the store, is not on the web site. What is on the web site, is not in the store. I suppose that's one way to avoid falling into the deceptive pricing trap that snagged Worst Best Buy. However, it makes it darn hard to 'shop ahead' and get a feeling for what the store might have. Conversely, you can't go to the store and lay your hands on an item you saw on-line and literally get a feeling for it.

Home Depot-only products (Lowes does this too). Try finding a Briggs & Stratton model 30244 8,000 Watt generator anywhere outside of Home Depot. You can't. Briggs makes this unit exclusively for sale at Home Depot. Which means that, if you're looking for information that you can't find at the store, you can't find it anywhere on-line either. With generators, noise is a big factor. In the 8,000-10,000 Watt range there are generators that run at 71db to 89db. Of course Home Depot doesn't list the db rating for their Briggs generator ... and neither does anybody else.

My next stop will probably be poneying up for a subscription to Consumer Reports so that I can get my hands on their generator testing report.

I'll be jiggered. Consumer Reports gave a similar Briggs & Stratton model their highest rating in their "medium portable generator" class. It even got a "good" on noise. Hmmm, I may have to revisit this...
Tags: generator, home depot

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